Privacy Policy

This policy explains how Lavanda do Amial (FELIPE SANTOS Unipessoal, Lda., Rua do Amial, 1040, Porto) handles personal data collected on this website, in line with the General Data Protection Regulation (GDPR).

What we collect

When you use the contact form, we collect your name, email, phone number, type of request and the message you send us.

How we use it

We use this data only to reply to your request, arrange pick-ups and deliveries and prepare quotes. We do not sell it or share it for marketing purposes.

How long we keep it

We keep your data only for as long as needed to handle your request or for the duration of our business relationship, and as required by law.

Third-party services

The form is processed by Netlify, which hosts this website, and the map is provided by Google Maps. If you contact us on WhatsApp, the WhatsApp privacy policy also applies.

Your rights

You can ask to access, correct or delete your data at any time through the website contact form or by calling +351 934 468 797. You may also lodge a complaint with the Portuguese data protection authority, CNPD (www.cnpd.pt).